Commuters in Woodlands can now enjoy a smoother and more comfortable journey with the opening of the Woodlands Integrated Transport Hub (ITH) on 13 June 2021. The ITH - a term for fully air-conditioned bus interchanges linked to MRT stations and nearby shopping malls - connects a new bus interchange below Causeway Point shopping mall with Woodlands MRT station, which serves the North-South Line and Thomson-East Coast Line.
The transport hub, which will be managed by SMRT Buses, is the 11th such hub in Singapore. With a total area of 41,500 sq m, it is also the largest so far. The other 10 ITHs are in Ang Mo Kio, Bedok, Boon Lay, Bukit Panjang Clementi, Joo Koon, Sengkang, Serangoon, Toa Payoh and Yishun.
The Woodlands ITH is equipped with inclusive facilities such as barrier-free boarding and alighting areas, graduated kerb edges to make boarding and alighting easier for passengers in wheelchairs and parents with strollers. There are also barrier-free toilets, priority queue zones with seats, and a nursing room to cater to the needs of the less mobile, elderly and families with young children. A commuter care room is also set aside for special needs commuters who need access to a quiet and restful space.